Terms & Condition's

  • All deals must be paid for in full 100% payments before project initiation.
  • Client’s are to note that, project duration would be 2 – 4 weeks from date of payments.
  • All estimated prices quoted, are for the listed and mentioned services only. Any additional services required to complete a project will be quoted for in advance and charged accordingly.
  • Once final proofs/mockups have been viewed and approved by the clients/customer, Silkbox cannot be held responsible financially or otherwise for any errors relating to print of any end product.
  • Deliveries of completed print work outside Abuja would incur an additional charge of NGN 2,000 only.
  • Whilst every effort will be made to achieve agreed delivery, Silkbox cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any work which is outside of  our control.
  • It is the responsibility of the Client that all materials (including, but not limited to images, diagrams, logos, videos, data, as well as intellectual property in other media) supplied to Silkbox by the client will have the relevant copyrights, licenses and permissions for use in the commissioned project. Silkbox will not accept responsibility/liability for infringements caused by any wrongly supplied materials.
  • It remains the Client’s responsibility to seek copyright protection if desired for any creative/intellectual property provided to the Client by Silkbox.
  • Advice of any loss, quality or damage issues must be reported to Silkbox within five clear working days of delivery and receipt (whether be printed or digital) and and any claim in respect thereof must be made in writing(mail) to Silkbox within 3 working days thereafter. The Company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with.
  • In the event of any bona fide dispute or difference arising between the parties in connection with the Contract (excluding any dispute relating to non payment of the Charges, for whatever reason), the parties shall attempt to resolve such dispute or difference in good faith or by mediation. It is the responsibility of the Client to inform Silkbox immediately of any issue that may lead to a dispute (including but not limited to quality, service, cost, deadline), without such information, no disputes will be entered into.
  • Silkbox cannot guarantee the Client exclusivity of any marketing concept, strategy, design or other intellectual property provided. Therefore Silkbox will not accept liability for any alleged claim from the Client or any Third Party as the result of unintentional similarity in part or whole of a Third Party’s copyright protected or registered trademark or brand, identity, strapline, colour usage, image style and content, product or otherwise.
  • Silkbox reserves the right to use both initial creative concepts and final approved design work for the purposes of marketing activities (both online and offline) unless otherwise requested/agreed with the Client.
  • The Client is agreeing fully to Silkbox trading Terms and Conditions by commissioning our services.